Below are answers to frequently asked questions about our products. To speak with a representative, please call toll free 1-800-549-5514. |
Loomis Tank Centers FAQ
| Q. | Why are your prices not published on your website? |
| A. | We like to work with our customers directly to help determine the absolute best solution for each specific need and project. Because our pricing and solutions are determined on a case to case basis, it is impossible for us to list accurate pricing online. You can be assured that our pricing is very competitive, and we offer nationwide shipping.
For a free price quote, please give us a call at 1-800-549-5514, or if you need a quick and simple price quote, you may prefer our convenient email quote form. You can also contact any of our 9 locations directly. Our exceptional customer service and long term customer relations are a big part of what sets Loomis Tank apart from the rest. We look forward to hearing from you! |
| Q. | Are poly tanks repairable? |
| A. | Yes. Plastic welding rod can be provided in case of accidental damage or vandalism. It is simply melted into the damaged area with a heat gun. Sometimes, a polypropylene fitting with a plug can be installed at the point of damage to seal any leaks. |
| Q. | Do the tanks freeze? |
| A. | No. They are used in extremely cold conditions across the nation. However, we recommend using flexible hose type plumbing because the tanks tend to expand and contract in extreme weather conditions. Also, when the temperature is below freezing, leave enough room in the top of the tank to allow for the water to expand when it freezes. |
| Q. | Rates available on request. You may also pick up tank at the factories. |
| A. | Yes. Rates available on request. You may also pick up tank at the factories. |
| Q. | Does the sunlight have a negative effect on the plastic? |
| A. | No. The tanks are made from UV-inhibited plastic to fight the sun's harmful effects. Tanks are also opaque to retard algae growth. |
| Q. | How do I pay for the tanks? |
| A. | Before product is shipped or picked up at the factory, payment needs to be received. We take credit cards (Visa, Master Card, Discover, AMEX) over the phone or check/money order through the mail. If product is picked up from one of our retail locations, you can pay at time of purchase. |
| Q. | How long does it take to get the tanks after they are ordered? |
| A. | If tanks are in stock, approximately 2-5 days. If tanks are not in stock and have to be ordered from the factory, approximately 2-3 weeks. |
| Q. | What is the warranty? |
| A. | Anywhere between three and five years, depending on tank manufacturer. |
| Q. | What kind of fittings comes with the tank? |
| A. | A 1.5" top inlet and 2" bottom outlet are standard. Additional fittings can be added at a reasonable price. |
| Q. | What kind of pad do I need? |
| A. | Native soil free of sharp rocks is more than adequate. Sand and concrete pads are also common. No special rock base with gravel ring is needed. |
| Q. | What size do I need? |
| A. | We have a great amount of experience on what size tank will fit your needs, as well as what counties and states may require to meet their standards. If we don't have the information, we can give you suggestions on whom to contact. |
| Q. | What sizes are available and what are their prices? |
| A. | This depends on where you are located. Call us so we can determine which outlet offers you the size you need for the best price. Most sizes are listed on the website. |
| Q. | Why polyethylene or fiberglass septic tanks versus concrete? |
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| Q. | Why polyethylene plastic tanks? |
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